Refund Policy

Due to the nature of digital products, all sales are generally final once files have been downloaded.

If you experience:

  • Corrupted files

  • Missing downloads

  • Incorrect products

  • Technical issues preventing access

please contact us and we'll work to resolve the issue promptly.

If we are unable to provide the purchased product as described, we may offer a replacement file or a refund where appropriate.

Your rights under the New Zealand Consumer Guarantees Act and Fair Trading Act remain unaffected.